Customer Story

Leebco, Inc.: Commercial investments in Silicon Valley

Headquarters

Palo Alto, CA

Investment Type

Syndications

Asset Type

Commercial

Established

1974

Founded over 40 years ago, Leebco, Inc. is a family-owned and operated investment, management, and development firm. Based in Palo Alto, California, they focus on premium office, R&D, and lab space.

A Partnership with AppFolio

We met with the President of Leebco, Inc., Jon Leeb, to learn how they are using AppFolio Investment Management to save time and streamline communication.

How has AppFolio Investment Management impacted your relationships with outside investors?

It's been a huge time savings for us as it's cut down on a lot of the questions we normally receive. We even have some older investors that aren't as technologically savvy and they are able to easily utilize the investor portal. We're no longer having to answer questions from each entity on their monthly capital returns or quarterly financials. Now that our investors are able to login to their investor portals to access their data, they no longer have to go through us to get answers. They have all the information they need at their fingertips. That's had a big impact in cutting down on the time spent going back and forth and overall streamlining of our communications with our investors.

Being able to do distributions with the click of a button rather than having to do calculations manually cuts down on the margin for error and it's saving us time.

Jon LeebPresident, Leebco, Inc.

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How have your business practices evolved with AppFolio Investment Management?

I really love the fact that all the data we would normally have to sort through to answer investor questions is much more accessible and organized. I can search for an investor and get a full picture of the entities they belong to along with their assets and performance. Before AppFolio, we were using Excel spreadsheets to track all of our investor information. Now, that's all streamlined. We love being able to easily update ownerships in the software. If one of our investors buys another out or there is a change in ownership we can easily update this. We love not having to update information in multiple places and it's making life easier in having a single platform to work from.

Being able to do distributions with the click of a button rather than having to do calculations manually cuts down on the margin for error and it's saving us time. It all goes back to the simplicity, AppFolio Investment Management automatically calculates distributions and allows me to send them to investors via ACH with just a few clicks. Our investors are getting their money faster and it's taking us less time to process. Having AppFolio as a one-stop-shop for my property management and investment needs is certainly making my life easier.

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Do you have confidence that AppFolio will protect your data?

I do. I believe that AppFolio has one of the most secure systems out there. Having all of our investor information in one place has been a benefit to us and it's important that our data is both accessible and secure.

How was your transition into AppFolio Investment Management?

It was so easy. It was a simple handoff of our information to the team who then handled everything behind the scenes. It was a seamless transition and it felt like we were handed over the keys to a brand new operating system that was all set up and ready to drive.

AppFolio Investment Management automatically calculates distributions and allows me to send them to investors via ACH with just a few clicks. Our investors are getting their money faster and it's taking us less time to process.

Jon LeebPresident, Leebco, Inc.

What has your experience been working with our support and development teams?

I really loved working with the team because I felt like they really listened to our goals and our needs. We may not be the largest investment management firm, but AppFolio was dedicated to learning our practices and we felt like we were working together to make a better product that would work best for us. The support was very responsive and any questions we had big or small were answered promptly. The team was always there to help us find a solution. It really felt like we were partnering through the whole process and that they were helping customize the software to meet our unique needs.